CASTANET Support

In your Inbox, you’ll see a list of contacts. The very first column is the relation status, which shows if you have successfully made a connection with the ...

In your Inbox, you’ll see a list of contacts. The second column is email status, which shows whether or not you have a contact’s direct email address. If so...

In your Inbox, you’ll see a list of contacts. The third column (right next to the email column) is the phone number status, which shows whether or not you h...

In your Inbox, you’ll see a list of contacts. The column to the left of the contact’s first name is the campaign location column. When a contact exists with...

The fifth and sixth columns are fairly self-explanatory. They are the first & last name of the contact. However, it is also important to note that click...

The column to the right of the contact’s name is the Title/Company column. This column will display the company that the contact has listed as an employer o...

This column, fourth from the right, is also fairly self-explanatory. The location information is pulled from the LinkedIn profile. 

The column third from the right is the Last Activity column and is a dropdown box of options. By default, your inbox will be sorted based on this dropdown b...

The second to last column holds a date in which you’d like to follow up. You can set this manually to whatever date you'd like. 

The final column on the right shows the message status of a prospect.  If the button is green and says “Unread”, it means that there is an unread m...