What is the Blacklist and how do I use it?

Modified on Fri, 09 Jul 2021 at 01:54 PM

Any of your contacts within a campaign can be added to your blacklist. Blacklisting a contact will prevent CASTANET from ever contacting this user. 

To blacklist a contact, follow these steps:

  1. Log into your CASTANET account and open the Campaigns page. 

  2. Scroll to find the campaign that contains the prospect you’d like to blacklist and click to open the campaign page. 

  3. Scroll or use the search box to find the user that you would like to blacklist. 

  4. The second column from the left is the “Blacklist” column. Use this toggle to add or remove a contact from your blacklist.

    1. Add to blacklist: Toggle on right, blue in color

    2. Remove from blacklist: Toggle on left, grey in color. 

  5. Open the Blacklist page in CASTANET and verify that the contact was added to your blacklist. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article